Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • The Help section built into our Web Hosting Control Panel offers a collection of help articles and frequently asked questions. Aimed towards resolving any common problem that you might face, they are contributed by our support team of capable technicians.

  • Top quality support service

  • Tutorial Video Clips

  • For those who’d like to learn how to sort out a frequently encountered issue by watching a how–to video, we have added a compilation of video tutorials to our Web Hosting Control Panel. All the training videos are brief and simple to grasp. They offer you visual demonstrations of different site administration techniques.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24/7/365 help desk support service and a sixty–minute response time guarantee. Our knowledgeable technicians will be available 24/7/365 to reply to your inquiries and to resolve any problem that you might possibly stumble upon. Simply open a technical support ticket from the Help Center section and we’ll respond immediately.