1 hour ticket response
We are devoted to giving a swift and adequate solution to every support ticket posted by a customer. Our professional technical support staff members will review your situation and will think of the most efficient solution. We offer a 1–hour response time guarantee for all client support tickets. In reality, our average tech support ticket response time has proved to be 20 minutes.
A Premium Help Desk Support Service
Each member of our client service team has lots of years of experience in the shared hosting services business and the majority of them have been with us for at least five years. They are all eager to answer all your inquiries in the most professional manner possible.
An Easy–to–Browse Help Center
In the Web Hosting Control Panel you’ll find an easy–to–browse Help Center section where you can find quick hints on how to use our web hosting services. You can get the answers to your queries in our F.A.Q. library, find more hints in the web hosting account management articles or check out the educational video tutorials.
