If a certain page on a site does not load for some reason or in case a link is not working, the website visitor shall see an error page with some generic message. The page will have nothing in common with the rest of the site, which can make the visitor leave your website. A potential solution in such a case is a feature made available from some website hosting service providers - the option to set up your own customized error pages that shall have the same style and design as your site and that could contain any text or images you want based on the specific error. There are four popular errors that may take place and they involve the following so-called HTTP status codes - 400, when your world-wide web browser sends a bad request to the server and it can't be processed; 401, in case you are supposed to log in to see some web page, but you haven't done this yet; 403, if you don't have a permission to see a certain page; and 404, when a link that you've clicked leads to a file that doesn't exist. In any of these scenarios, website visitors shall be able to see your custom content as opposed to a generic error page.

Custom Error Pages in Shared Hosting

You can set up custom made error pages for each of your Internet sites easily when you use any of our shared hosting services. This can easily be done using the Hosted Domains part of the Hepsia Control Panel, which comes with all accounts as soon as you go there, you'll be able to set your customized pages independently for any domain or subdomain. You must upload the files to your account beforehand and input the links to them during the process. This function can be de-activated at any time and the options you will be able to pick from are a generic page from our system or a default Apache web server page. Custom error pages can be set with an .htaccess file too. The file should be put in the domain or subdomain folder and it should contain some system code and links to the pages. If you are not tech-savvy, you may copy the whole content required for the file from our Help section.

Custom Error Pages in Semi-dedicated Hosting

Our Linux semi-dedicated hosting support tailor-made error pages, so you shall be able to use this feature for any domain or subdomain hosted inside your account. All it will take to do that is to check out the Hosted Domains section of the Hepsia CP, to click on the Edit button related to the specific domain/subdomain and to input the link to the custom file. You are able to do this individually for each error type. You will be able to switch back to a generic error page whenever you want if needed and the change shall take effect straightaway. Another way to achieve the very same result is to place an .htaccess file inside the domain or subdomain folder of the website that you would like to modify and to input a couple of lines of program code within it. If you'd like to try this method, you can copy and paste the necessary code from our Knowledge Base article on custom error pages, therefore you'll not need any coding skills or prior experience.