Even though the web hosting service supplied by the different companies is almost identical, each provider has got a personalized platform with its own tweaks and different ways to accomplish particular procedures. In cases like this, an info-rich knowledge base would be astonishingly helpful both for people with no prior experience and for technically advanced individuals who will eventually discover how particular tasks are completed, but will lose precious time in the meantime. The purpose of such a knowledge base is to make the hosting service fast and easy to use, sparing users plenty of time and efforts. The result is gladder clients, as they can easily find the info they wish, and a lot less work for the technical support team representatives, because usually the majority of the inquiries and issues that customers have are already outlined in the knowledge base. If the articles themselves are competently written and cover more topics, you will be able to find out more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Shared Hosting

If you order a shared hosting plan through our company, you’ll be able to access our detailed online help documentation where you will find info on de facto everything connected with our hosting packages. The topics vary from how to set up an email address on your hand phone, to how to accomplish various things using an .htaccess config file. The articles are written in a simple-to-grasp fashion and offer comprehensive guidelines on how to complete a specific operation in your Hepsia hosting Control Panel. You can also find information that is not directly connected with Hepsia, for instance one that concerns applications on your desktop computer. The full collection of articles will be available in the Control Panel’s Help section, but those that are relevant to a given Control Panel section can be accessed on the spot. Considering the fact that we have encompassed as many topics as possible, you’ll be able to become aware of practically everything about your hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers feature an elaborate article repository where you can find any info that you may require about our web hosting services or about the Hepsia Control Panel that we are using. We have created it on the basis of the feedback that we’ve assembled from our clients over the years and, as a consequence, our articles touch on particular issues that you may experience and include the very best way to resolve them, for instance receiving a 500 Internal Server Error message or not being able to send e-mails from your desktop PC even though you have the right SMTP server settings. The articles are available in each single section of the Control Panel and you can consult them whenever you need. They can help you enlarge your knowledge not only about our platform, but also about the hosting service in general, as they include elaborate instructions and general info such as what file access permissions or cron jobs are.